Our Team

Karla Lewis - Co-director, Nonprofit Evaluation Support ProgramKarla Lewis
Director of Evaluation Services

Karla C. Lewis has an M.A. and Ph.D. in Educational Policy from The University of Illinois at Urbana-Champaign and was trained as a qualitative researcher (utilizing case studies, focus groups, and other ethnographic methods). She has been with SERVE Center for over eleven years and served as a Project Director with the U.S. Department of Education Institute of Education Sciences (IES) Regional Educational Laboratory Southeast (2006 – 2011). She supervised the Request Desk that responded to over 900 research requests over six years and the work of the SERVE Center State Liaisons (senior staff assigned to each southeast state) and worked collaboratively with them to understand and respond to state educational agency (SEA) needs. Currently, she is the Project Director for an Investing in Innovation (i3) validation evaluation.


Beth Thrift_Training Specialist - Evaluation Capacity BuildingBeth Thrift
Lead Evaluation Trainer

As a program specialist with The SERVE Center at The University of North Carolina-Greensboro, Beth Thrift has contributed to research, development, and dissemination projects in a variety of areas, including, evidence-based decision making, professional development, literacy, and reducing the achievement gap. Additionally, Ms. Thrift has provided extensive planning and leadership in the development and implementation of both face-to-face and online professional development on a variety of topics, including evidence-based decision making, evaluation capacity building, differentiating instruction, reducing stereotype threat, and migrant education.

Ms. Thrift has experience in collecting and analyzing qualitative data to support various studies, including a two-year project designed to study the challenges and solutions of scaling up an established evaluation capacity-building effort. She has been instrumental in designing protocols, as well as, coordinating, conducting, and analyzing the resulting data for focus group and interview processes at the state, district, and school levels. Ms. Thrift has expertise in educational technology through her work with SERVE’s Southeast and Islands Regional Technology in Education Consortium in which she assisted state and district education agencies in the planning, implementation, and evaluation of their educational technology programs.